Terms and Conditions

These are our terms and conditions for the use of our website wiener-teeverein.sumupstore.com and for purchasing products through the website. If you have any questions about these terms and conditions, please contact us using the contact form. These terms and conditions, together with any policies or conditions in other sections of this website, apply to your use of this website as a customer. Please note that Wiener Teeverein may make changes to this website or remove parts of the website at any time without being liable to customers for such changes. Wiener Teeverein reserves the right to change these terms and conditions in the future without explicitly notifying customers. Continued use of the website or placing orders after such changes will be considered your acceptance of those changes. A contract between you as the customer and us will only be concluded once your order has been processed and dispatched. When placing an order through this website, you confirm that:

1. You are not a minor or otherwise legally incapable of entering into a binding contract.
2. The personal information you provide during registration is complete and accurate.
3. You are not using a false name or the name of another person or organization that you are not authorized to use.

Placing an Order

By placing an order, you agree to these terms and conditions. It is therefore important that you read these terms and conditions before proceeding with your order.

Cancelling an Order

Customers may cancel an order within fourteen days. The amount paid for the order will be refunded to the account originally used for payment.

Acceptance of an Order

Once an order is accepted, you will receive an order confirmation sent to the email address provided during checkout. This confirmation will include details about the order and its price.

Delivery

As the buyer, you are free to choose between the available delivery options at the time of purchase. Wiener Teeverein is not responsible for damage that occurs during transport or for delays that are outside the control of Wiener Teeverein.

• Store pickup

Returns Policy

Wiener Teeverein accepts returns within fourteen days provided that the products have not been used, altered, washed, or otherwise manipulated. Products must be returned in their original packaging. Products may not be returned to Wiener Teeverein without prior written consent. A return handling fee may apply.

Liability

We strive to ensure that the information on this website is as accurate as possible, however we do not provide any express or implied warranties regarding the accuracy of the information. We also do not guarantee any matters relating to the use of this website. You are responsible for ensuring that your own equipment is protected against viruses or other external factors. Your rights are protected under the Sale of Goods and Supply of Services Act 1980 as well as the Consumer Protection Act 2007 if you are a consumer. Your statutory rights remain unaffected by the contents of this website.

Severability

If any provision of these terms and conditions is found to be invalid, unlawful, or unenforceable for any reason, that provision shall be deemed severable and will not affect the validity and enforceability of the remaining provisions. If any provision of these terms and conditions is unlawful, invalid, or otherwise unenforceable, that provision shall be considered separable and shall not affect the validity or enforceability of the remaining provisions.

Newsletter delivery with Mailchimp

You can subscribe to our free newsletter on our website. We use the service Mailchimp to send our newsletter — a newsletter delivery platform operated by the US provider Intuit Inc., 2700 Coast Avenue, Mountain View, CA 94043, USA. Data we process: When you sign up for the newsletter, the data you provide (in particular your email address and, where applicable, your name) is transferred to Mailchimp and stored there. Mailchimp may also analyse information about how the newsletter is used — for example, whether an email was opened and which links were clicked — in order to ensure and improve delivery. Double opt-in: Registration uses the double opt-in procedure. After signing up, you will receive an email asking you to confirm your subscription. This ensures that no one can be subscribed using someone else’s email address. Sign-ups are logged so that the registration process can be demonstrated. Legal basis: Processing is carried out on the basis of your consent (Art. 6(1)(a) GDPR). Data transfer to the USA: Mailchimp also processes data in the USA. The transfer is based on the European Commission’s Standard Contractual Clauses. Intuit is additionally certified under the EU-U.S. Data Privacy Framework. For more information, see Mailchimp’s privacy policy: https://www.intuit.com/privacy/statement/ Retention period: Your data is stored for as long as you remain subscribed to our newsletter. After you unsubscribe, your data will be deleted or blocked, both from our distribution list and at Mailchimp. Withdrawal: You can withdraw your consent at any time with effect for the future and unsubscribe from the newsletter. To do so, click the unsubscribe link at the end of any newsletter email, or send us a message at presse@viennateafestival.at. The lawfulness of processing already carried out remains unaffected by the withdrawal.