Privacy Policy

Wiener Teeverein (hereinafter „we“, „us“ or „organiser“) takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

1. Controller

Wiener Teeverein
Siebensterngasse 17 1070, Vienna
Email: info@viennateafestival.at

2. Collection and use of personal data

a) Order information

When you place an order, we collect the following data, among others:
  • Name
  • Email address
  • Phone number
  • Billing and delivery address
  • Payment information (e.g. credit card details)
We need this data to process your order, to communicate with you and for invoicing.

b) Device information

When you visit our website, we automatically collect:
  • IP address
  • Browser type & version
  • Time zone
  • Device information used
  • Pages visited & time spent
  • Referrer URL (e.g. Google search or direct link)

c) Cookies & tracking technologies

Among other things, we use:
  • Cookies (small text files on your device)
  • Log files
  • Web beacons, tags and pixels
You can disable cookies at any time via your browser settings. For more information, see www.allaboutcookies.org.

3. Use of your data

We use your data for:
  • Order processing
  • Payment processing
  • Communication with you
  • Analysis & optimisation of the website
  • Fraud prevention checks
  • Marketing (only with consent)

4. Disclosure to third parties

We only pass on your data where it is necessary to fulfil the contract or where permitted by law. For example, to:
  • Payment service providers (e.g. SumUp)
  • Hosting or shipping services
  • Analytics services (e.g. Google Analytics)

5. International data transfer

Some of our service providers are located outside the EU. We ensure an adequate level of data protection (e.g. via Standard Contractual Clauses).

6. Your rights

You have the right to:
  • Access
  • Rectification
  • Erasure
  • Restriction of processing
  • Data portability
  • Object to processing
  • Withdraw your consent
To exercise these rights, contact us by email at info@viennateafestival.at. You also have the right to lodge a complaint with the Austrian Data Protection Authority: www.dsb.gv.at

7. Data retention

We store your data only for as long as is necessary to fulfil the purpose or as required by law. After that, it will be deleted.

8. Changes

This privacy policy may be updated from time to time. You will always find the current version on this page.